Sutton Coldfield and the surrounding West Midlands
Friendly, local IT support for homes and businesses in Sutton Coldfield
Whatever the tech trouble, we explain it in plain English and get it sorted, on-site, remotely, or at our office on the Reddicap Trading Estate.
- On-site, remote or at our Reddicap office
- For homes and small businesses
- Sutton Coldfield and nearby
For your home
Patient, jargon-free help with everyday tech, whether you are confident with computers or really not. We come to you, help remotely, or you bring it to us.
- Slow computers, viruses and pop-ups sorted
- Wifi, printers, email and new devices set up
- PC upgrades and repairs that save you buying new
For your business
Reliable IT support for small businesses, from one-off fixes to ongoing managed support, with a single local contact who gets to know your setup.
- Managed IT and one-off break-fix support
- Microsoft 365, Google Workspace and backups
- New machines and new starters ready for day one
What we do
IT support and more, all in one place
From a slow home laptop to a whole small-business setup, here is a taste of how we can help. Everything comes with a clear, no-obligation quote first.
Home IT callouts
Friendly help with home computers and everyday tech
- Home visits across Sutton Coldfield and nearby
- Slow computers, viruses and pop-ups sorted
- Wifi, printers, email and new devices
Managed IT support
Ongoing, proactive IT support for your business
- A local point of contact who knows your setup
- Remote and on-site help when things go wrong
- Updates, security and general upkeep handled
Business break-fix, on-site and remote
One-off fixes when something breaks, no contract needed
- No contract, pay per job
- On-site visits across Sutton Coldfield and nearby
- Fast remote support for quick fixes
Microsoft 365 and Google Workspace
Set up or move your email and files to the cloud
- New Microsoft 365 or Google Workspace setup
- Migration from old email with no lost messages
- Shared files, calendars and video calls
PC builds and upgrades
Custom PCs and upgrades that breathe new life into old machines
- Custom PC builds for work, gaming or home
- SSD and memory upgrades for a real speed boost
- Fresh installs and clean-ups
Backup and business continuity
Protect your data and keep working if the worst happens
- Automatic backups of the files that matter
- Backups checked so they work when needed
- Cloud, local, or both
Why choose us
Local help you can actually talk to
We are a small, local IT support business built around being easy to reach, easy to understand, and genuinely helpful.
Genuinely local
We are based at the Reddicap Trading Estate in Sutton Coldfield, so we know the area and are never far away.
One friendly point of contact
You deal with the same familiar person who gets to know your setup, not a call centre or a ticket number.
Plain English, no jargon
We explain what is wrong and what we would do about it in words that make sense, and we never make you feel silly for asking.
On-site, remote or drop-in
We come to your home or business, help quickly over a secure remote session, or you bring the device to our office.
Homes and businesses welcome
From a single home laptop to a small-business network, everyone gets the same patient, careful attention.
Honest advice
We give you a clear, no-obligation quote first, and we will always tell you when a repair or upgrade beats buying new.
How it works
Getting help is simple
No contracts to sign before you have even spoken to us, and no work done until you are happy with the quote.
Step 1: Get in touch
Call us or send an email with a quick description of what is going wrong. There is no jargon test and no silly questions.
Step 2: We take a look
We work out what is needed and give you a clear, no-obligation quote before any work starts, so there are no surprises.
Step 3: We sort it
We get it fixed the way that suits you best: at your home or business, remotely over a secure session, or at our office.
Where we work
Based in Sutton Coldfield, covering the areas nearby
We are on the Reddicap Trading Estate and help homes and businesses across the town and the surrounding West Midlands.
- Sutton Coldfield
- Boldmere
- Wylde Green
- Four Oaks
- Mere Green
- Streetly
- Walmley
- Minworth
- Falcon Lodge
- Whitehouse Common
- New Oscott
- Little Aston
- Erdington
Right in the heart of Sutton Coldfield? See how we help locally
Common questions
Good to know before you call
A few of the questions we are asked most often. If yours is not here, just get in touch and ask.
Do you help home users or just businesses?
Both. We help home users with everyday computer and tech problems, and we support small businesses with everything from one-off fixes to ongoing managed IT. Whatever you need, get in touch and we will point you in the right direction.
Which areas do you cover?
We are based in Sutton Coldfield and cover the town and the surrounding areas, including Boldmere, Wylde Green, Four Oaks, Mere Green, Streetly, Walmley, Minworth, Falcon Lodge, New Oscott, Little Aston and Erdington. If you are nearby and not sure, just ask.
How much do you charge?
It depends on the job, so we do not list fixed prices. Tell us what you need by phone or email and we will give you a clear, no-obligation quote before any work starts, so there are no surprises.
My computer is really slow. Is it worth fixing or should I replace it?
Often a slow computer can be given a new lease of life with an SSD, more memory or a fresh setup, for far less than a new machine. We will take an honest look and tell you if a repair or upgrade makes sense, or if you are better off replacing it.
How do I get started?
Give us a call on 0121 330 0902 or email coldfield.it@mail.com with a quick description of what you need. We will talk it through and arrange a convenient time to help.
Ready to get your tech sorted?
Tell us what you need and we will give you a clear, no-obligation quote. Call or email and we will arrange a time that suits you.